Rethinking Customer Engagement for the AI Era
Webinar
Customer expectations are rising, but most mid-market teams are still juggling disconnected tools, manual processes, and limited visibility into conversations. The result is missed opportunities, inconsistent experiences, and unnecessary operational strain.
In this session, we'll explore what's possible when customer engagement is reimagined with AI at the center. You'll see how modern solutions can unify voice and messaging, automate routine interactions, and surface real-time insights to help teams work smarter and respond faster. From first touch to resolution, discover how IT leaders can enable more efficient operations while elevating the customer experience.
What you'll learn / Why attend:
- How AI can transform customer engagement from reactive support to proactive, efficient experiences
- Ways to simplify operations by consolidating voice, SMS, and workflows into a unified solution
- Where AI-powered tools like virtual receptionists and conversation intelligence drive immediate impact
- What modern customer engagement looks like in practice and how to start moving toward it
Speakers
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Scott Bekker Webinar Moderator Future B2B
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Eric Kenney Director of Product Marketing RingCentral
REGISTER NOW & YOU COULD WIN
A $250 Amazon.com Gift Card!
Must be in live attendance to qualify. Duplicate or fraudulent entries will be disqualified automatically.