Reimagining Field Service in the Era of Intelligence With Bell Canada
Webinar
Field service is no longer just about dispatch and repair; it's about intelligence, integration, and delivering real-time value to customers and technicians alike. To stay ahead of the game, organizations must reimagine their operations to meet rising expectations while driving operational efficiency. Join us for a dynamic session as Bell Canada and FX Innovation share how they're leveraging AI, automation, and connected data to lead a field service transformation at scale.
In this exclusive webinar hosted by ServiceNow, you'll get a behind-the-scenes look at Bell Canada's strategy to modernize field operations through an intelligent, unified platform. Hear firsthand how the partnership with FX Innovation is enabling end-to-end workflow automation, personalized customer experiences, and proactive service delivery, setting a new standard for field service excellence in the telecom industry.
What You'll Learn
- How Bell Canada is using connected field service to enhance speed, personalization, and technician satisfaction
- Key tactics for transforming operations with a unified data model and fully integrated workflows
- FX Innovation's critical role in deploying and scaling AI-driven service delivery
- Actionable insights to apply to your own field service modernization journey
Speakers
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Scott Bekker Webinar Moderator Future B2B
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Bulent Cinarkaya VP & GM, Field Service Management ServiceNow
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Bruce Dean SVP, Field Services Bell Canada
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Guillaume Lechasseur Customer Experience Solution Lead FX Innovation