Voices of Local Businesses: Insights from the 2025 Business Owners' Survey on Digital Services

  • GovOS
Voices of Local Businesses: Insights from the 2025 Business Owners' Survey on Digital Services

Webinar

How well are online government services meeting the needs of today's business owners? This webinar will explore the findings of the 2025 Business Owner Survey, which gathered insights on the current state of government digital platforms, identified critical process gaps, and highlighted emerging needs and expectations.

Join us as we uncover key trends, discuss areas for improvement, and explore opportunities to enhance the digital experience for businesses navigating government services.

We'll cover:

  1. An overview of the survey data and key-takeaways for government leaders
  2. Key challenges governments face offering digital services and how to overcome those
  3. Best practices for providing the service levels your local businesses demand

Speakers

  1. Jess Steinbach Webinar Moderator Future B2B
  2. Matt Polovich Tax Solutions Lead GovOS