The Rise of ServiceOps: Convergence of IT Service and Operations Intensifies

Featuring

  • ServiceNow

About This Webinar

To meet their business goals, 78% of organizations have turned to Technology Service Operations (AKA ServiceOps) solutions to improve IT services and operations collaboration. It enables both departments to do better work faster—at a lower cost and with improved employee experiences.

Join us for a valuable webinar, The Rise of ServiceOps: Convergence of IT service and operations intensifies, where we’ll share Service Operations thought leadership, customer outcomes reported through the latest Enterprise Management Associates (EMA) market research, and ServiceNow solutions. We’ll explore how automation, AI/ML/analytics, and platforms that welcome cross-functional workflows make seamless IT Services and Operations collaboration a practical and profitable reality.

  1. Jess Steinbach

    Host Jess Steinbach Webinar Moderator ActualTech Media

  2. Bruce Randall

    Featuring Bruce Randall Head of Service Operations Product Marketing ServiceNow

  3. Valerie O'Connell

    Featuring Valerie O'Connell Research Director EMA

What You'll Learn

  1. What Technology Service Operations is—and why you should care
  2. How organizations are benefitting from efficient, cost-effective technology collaboration and workflows
  3. The latest Service Operations market trends that affect your business
  4. How to do more with less, and gain greater efficiency and smarter ways of doing business